Privacy Policy

At Moments By Cottage In The Woods (“we”, “us”, or “our”), we value the privacy of our visitors and clients. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, [Your Website URL] (the “Site”), or when you engage in any of our services. By using the Site and our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our Site.

1. Information We Collect

We collect both personal and non-personal information to provide you with a personalized experience. This may include the following:

Personal Information

Contact Information: Name, email address, phone number, and mailing address.
Booking Information: Event details, such as wedding date, location, and any additional services requested.
Payment Information: Credit card or other payment details when making a booking.
Social Media and Communication: If you interact with us on social media or by email, we may collect information related to those communications.

Non-Personal Information

Usage Data: Information about how you use our website, such as your browsing history, IP address, device type, and referring URLs.
Cookies and Tracking: We may use cookies, web beacons, and similar technologies to enhance your user experience, track usage patterns, and analyze traffic.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

To provide services: To process your booking, communicate with you regarding your event, and deliver the services you have requested (e.g., photography, officiant services).
To improve our services: To analyze website traffic and usage, improve the functionality of our Site, and personalize your experience.
To send communications: To send newsletters, promotions, or updates about our services, provided you have opted into such communications.
To comply with legal obligations: To comply with any applicable laws, regulations, or legal processes.

3. How We Protect Your Information

We implement various security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

Using encryption technologies for payment transactions.
Storing your data in secure servers protected by firewalls.
Limiting access to personal information to authorized personnel only.

While we take reasonable steps to protect your data, please note that no online transmission or storage method is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our business, processing payments, or providing services related to your elopement. These parties are obligated to protect your information and may only use it for the purposes for which it was provided.
Legal Compliance: We may disclose your personal information when required by law, such as to comply with a subpoena, court order, or other legal process.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on our Site. Cookies are small files that are stored on your device and allow us to track your preferences and behavior. You can manage cookie preferences through your browser settings.

We may use the following types of cookies:

Essential Cookies: These are necessary for the basic functionality of the website.
Analytics Cookies: These help us analyze website traffic and improve our Site.
Advertising Cookies: These are used to serve personalized ads based on your interests.

You can control the use of cookies through your browser settings. However, please note that disabling certain cookies may affect your ability to use some features of our website.

6. Third-Party Links

Our Site may contain links to third-party websites, including service providers, partners, or affiliates. These third-party websites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or practices of these external sites.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction: You may request access to the personal information we hold about you and request corrections if the information is inaccurate.
Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.
Opt-out of Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.

If you wish to exercise any of these rights or have questions about how your data is being used, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the updated date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Moments By Cottage In The Woods

Maleny, QLD
0457 999 411